What Information We Collect and Why
When you create an account with thesolver, we collect the information needed to verify your identity and process transactions — your name, email address, date of birth, and state of residence. When you fund your account through PayPal, Venmo, or Play+, we record transaction identifiers so
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we can match deposits and withdrawals to your wallet. We do not store full payment credentials on our servers; those stay with the payment provider. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure
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and to detect unusual login activity. If you contact our support team, we retain that correspondence to resolve follow-up issues. Location data is collected only to confirm state eligibility, since access depends on where local law permits play. We do not sell your personal information to
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third-party marketers. Data shared with service providers — identity-verification services, payment processors, fraud-detection tools — is limited to what each provider needs to perform their specific function. You can request a copy of your data or ask us to delete your account record at any time
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through the contact path listed below.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.